Resolution of Disputes

Disputes regarding the improper performance or non-performance of a contract are examined outside the court in accordance with the procedure established by the Law on Consumer Protection of the Republic of Lithuania at the State Consumer Rights Protection Authority located at Vilniaus g. 25, 01402 Vilnius, email:, phone: +370 5 262 67 51, website: You can submit your request electronically through the EGS platform at